Artificial Intelligence In the past, digital marketers have been hesitant to incorporate artificial intelligence into their strategies. But as AI continues to prove itself useful for simplifying data-based experiences and improving user experience, confidence in it has increased. KLM has done a great job with this, creating a plug-in with Messenger that streamlines everything from booking to check-in and flight status updates. It’s a win-win for both sides: travelers can access all their travel info from anywhere, and KLM can supply it to them without tying up personnel.
Chatbots can also be valuable for facilitating pre-purchase decisions. For instance, Bing’s Business Bot, which is embedded into search results, allows interested users to have basic questions answered by the businesses around them. If their query is not on the pre-configured list, the bot refers them to a phone number. The bot also asks business owners additional questions based on what users are looking for, so that common requests can Italy Phone Number List be answered faster in the future. By refining responses to fit user needs, artificial intelligence allows you to help users better and faster over time. 3. Visual and Voice Search Search is evolving beyond its text-only origins, meaning that visual and voice search deserve serious consideration now.
Think of visual search as a sort of reverse search, using images to find text-based info instead of the other way around. Google, Microsoft, and Pinterest have all jumped into the fray, and it’s only going to get bigger over time. Marketers can gain an edge here by preparing tailor-made content to await potential customers after their image searches, while also gaining even more insights into their preferences. Dominos Voice Search Example Voice search also continues to grow as a way for consumers to find more information without even having to lift a finger. Domino’s has done well here, teaming up with Amazon Echo to let customers order pizza hands-free. Allowing people to interact with you via voice search makes their life easier, and offers a chance to incorporate brand personality and tone in the way you respond.